Shipping policy

Shipping Policy

Last Updated: August 31, 2026

Thank you for shopping with Butterfly’s Grace. We’re committed to making your shopping experience as smooth as possible.

Order Processing

Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, promotions, or periods of high order volume.

Shipping & Delivery

Estimated delivery times vary depending on the product, destination, and shipping carrier. Most orders are expected to arrive within 7–15 business days after processing.

Please note that delivery dates are estimates and are not guaranteed. Delays may occasionally occur due to carrier issues, weather, customs, holidays, or other circumstances outside our control.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided during checkout. Please allow some time for the carrier to update the tracking information after your order ships.

Multiple Packages

Some products may be shipped separately. If you order multiple items, they may arrive in different packages or on different days.

Incorrect Shipping Information

Please make sure your shipping address is correct before submitting your order. If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to change the delivery address.

Lost or Delayed Packages

If your tracking information shows an unusual delay or you believe your package may be lost, please contact us so we can help investigate the issue.

Questions

If you have any questions about your shipment, please contact us through the contact information provided on our website.

Thank you for choosing Butterfly’s Grace! 🦋